Terms and Conditions – old2

BOOKINGS

The RTO courses we facilitate are: Work safely at Heights RIIWHS204E; Enter and Work in Confined Spaces RIIWHS292E & Provide First Aid HLTAID011.

RTO course bookings are only confirmed once full payment of course fees has been received.

Positions are limited on all courses and cannot be reserved.

If an invoice is issued for a course, your position on that course is not confirmed until full payment of course fees has been received. Full payment is due at least one week prior to the commencement of the course.

Candidates have 6 months to redeem a course booking.

*Complimentary nationally accredited courses are available upon full payment of a 5th Point IRATA course (Sydney students only). One accredited course per student per IRATA course booking. Please note that all accredited courses are a separate syllabus and are an additional one-day course. You have 60 days from the date of your IRATA assessment to claim one of these free courses. All accredited courses are offered frequently throughout the year. Please view our RTO Training page for courses schedules or feel free to contact us for more information. (Note: These conditions apply to IRATA Course candidates who have enrolled in an RTO Course). 

PRE-REQUISITES

All course candidates must be a minimum age of 18 years, and have an aptitude for working at heights/confined spaces (Work Safely at Heights and Enter and Work Confined Spaces courses only).

All candidates are required to sign a medical declaration form for courses, as they can be quite physically demanding. All information disclosed on these forms is kept private and is not available to the public.

All students must have a Unique Student Identifier, or USI number to attend an RTO Course.

If you are unsure if you have a USI or not, please head to www.usi.gov.au

We encourage candidates who identify that they may have concerns regarding their language, literacy or numeracy capabilities, or who identify that they may have concerns understanding course content due to English being their second language, to contact 5th Point directly for more information about the support services we offer.

RTO CANCELLATION POLICY

If you are unable to provide a minimum of 7 days’ notice in writing, management will retain the full course fee and may only transfer your course fee in circumstances of illness (upon presentation of a current medical certificate) or extreme hardship.

Failure to provide a minimum of 7 days’ notice in writing for complimentary nationally accredited courses (IRATA Course Candidates only), will result in forfeiture of that course.

Failure to attend your scheduled training course will result in 5th Point retaining the full course fees.

Candidates have 6 months to redeem a course booking.

COVID-19 CANCELLATION POLICY 

If you are unable to attend your RTO Training due to contracting Covid-19, please contact 5th Point management immediately. Please email training@5thpoint.com.au your positive PCR test result confirmation from Service NSW.  Or, if you have taken a RAT test, once you have registered your result with Service NSW, please email 5th Point the registration confirmation. Failure to do so, may result in forfeiture of your course fees.

ALL COURSE FEES WILL BE REFUNDED IN THE FOLLOWING CIRCUMSTANCES:

Candidates have overpaid the course fees.

Prospective candidates have enrolled in training that has been cancelled by 5th Point.

Prospective candidates have withdrawn from the course and provided 14 days’ notice (in writing) to 5th Point.

Prospective candidate withdraws from the course (without providing 7 days’ notice) due to illness (medical certificate must be provided) or extreme hardship and 5th Point Management agree to exercise discretion.

BOOKINGS

Course bookings for Height Safety Systems Inspection and Certification course are only confirmed once full payment of course fees has been received.

Positions are limited on all courses and cannot be reserved.

If an invoice is issued for a course, your position on that course is not confirmed until full payment of course fees has been received. Full payment is due at least one week prior to the commencement of the course.

Candidates have 6 months to redeem a course booking.

PRE-REQUISITES

All course candidates must hold a current Work Safely at Heights qualification (Height Safety System Inspection and Certification candidates only).

All course candidates must be a minimum age of 18 years.

All candidates are required to sign a medical declaration form for Courses, as they can be quite physically demanding. All information disclosed on these forms is kept private and is not available to the public.

We encourage candidates who identify that they may have concerns regarding their language, literacy or numeracy capabilities, or who identify that they may have concerns understanding course content due to English being their second language, to contact 5th Point directly for more information about the support services we offer.

CANCELLATION POLICY

If you are unable to provide a minimum of 7 days’ notice in writing, management will retain the full course fee and may only transfer your course fee in circumstances of illness (upon presentation of a current medical certificate) or extreme hardship.

Failure to attend your scheduled training course will result in 5th Point retaining the full course fees.

Candidates have 6 months to redeem a course booking.

COVID-19 CANCELLATION POLICY 

If you are unable to attend your training due to contracting Covid-19, please contact 5th Point management immediately. Please email training@5thpoint.com.au your positive PCR test result confirmation from Service NSW.  Or, if you have taken a RAT test, once you have registered your result with Service NSW, please email 5th Point the registration confirmation. Failure to do so, may result in forfeiture of your course fees.

ALL COURSE FEES WILL BE REFUNDED IN THE FOLLOWING CIRCUMSTANCES:

Candidates have overpaid the course fees.

Prospective candidates have enrolled in training that has been cancelled by 5th Point.

Prospective candidates have withdrawn from the course and provided 14 days’ notice (in writing) to 5th Point.

Prospective candidate withdraws from the course (without providing 7 days’ notice) due to illness (medical certificate must be provided) or extreme hardship and 5th Point Management agree to exercise discretion.

IOSH Course

Cancellations made in writing with more than 14 days’ notice prior to the commencement of this Course are eligible for a full course refund. Cancellations made in writing less than 14 days’ notice prior to the commencement of this Course are non-refundable. Failure to show up to the course will result in forfeiture of the course fees.

In the event that a course is cancelled by High Q UK, then all fees will be refunded in full or at your request.

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Pro-Shop Sale

Up to 50% off sale is available on selected 5th Point Pro-Shop equipment only, online and in-store. Sale begins online at 6.00am (AEDT) on Saturday 2nd January 2021 and available in-store from 8.00am (AEDT) on Monday 4th January 2021. Sale finishes at 11.59pm (AEDT) on Friday 29th January 2021. Discount applies to full retail price. All sale item prices are as marked on the website. All sales are final, no exchanges or refunds permitted on sale items. Standard Australia Post shipping applies within Australia as listed on the website. Additional shipping charges apply for International purchases. 5th Point reserves the right to change or cancel this sale at any time.